bbetb Privacy Policy

bbetb ("we", "us", "our") is committed to protecting the privacy and personal data of all registered players and visitors to the bbetb Platform at bbetb.org. This Privacy Policy describes in detail the categories of personal data we collect, the purposes for which we process that data, the parties with whom we may share it, and the rights you hold as a data subject under applicable privacy law. This Policy applies to all players accessing the Platform from Bangladesh and any other permitted jurisdiction.

By registering an account with bbetb or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the Platform and may request account closure by contacting our support team using the email address provided in the footer of this page.

bbetb processes your personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes set out in this Policy. The following is an exhaustive list of the purposes for which we process personal data collected from bbetb players:

• Account creation, identity verification (KYC), and ongoing account management, including password reset communications and security notifications.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and maintaining accurate financial records for each registered account.
• Delivering and administering bonus offers, promotional campaigns, and free spin rewards, including verifying eligibility and monitoring wagering requirement completion.
• Detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and any other conduct that breaches our Terms and Conditions or applicable law.
• Providing responsible gaming tools — including deposit limits, session reminders, and self-exclusion — and monitoring gaming patterns to identify players who may benefit from responsible gaming intervention.
• Improving and optimising the Platform — including identifying technical errors, measuring page load performance on Bangladesh mobile networks, and making data-informed decisions about new features and game content.

bbetb will not use your personal data for automated decision-making that produces legal or similarly significant effects on you without first obtaining your explicit consent, except where such processing is required for fraud prevention or legal compliance purposes and is permitted under applicable law.

Your personal data may be shared with the following categories of third party:

• Payment service providers — bKash, Nagad, Rocket, and Upay receive the transaction data necessary to execute your deposit and withdrawal instructions. These providers operate under their own privacy frameworks and are regulated under applicable Bangladeshi financial regulation.
• Game content providers — Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and other licensed game studios may receive session identifiers and bet data necessary to deliver their games and calculate RNG outcomes. These providers process data under their own licensing obligations.
• Fraud prevention and compliance partners — third-party services used for identity verification, KYC document checking, IP risk scoring, and anti-money laundering screening. These partners process personal data strictly for the stated compliance purpose under contractual data processing agreements.
• Law enforcement and regulatory authorities — we may disclose personal data to law enforcement, courts, or regulatory bodies when required to do so by applicable law, a valid court order, or a lawful regulatory request. We will, where legally permissible, attempt to notify you of any such disclosure.

All third-party recipients with whom bbetb shares personal data are required, by contract or by applicable law, to maintain appropriate technical and organisational security measures and to process personal data only for the specific purpose for which it was shared. bbetb does not authorise any third party to use your personal data for their own independent marketing or commercial purposes.

bbetb retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following retention periods apply as a general guide:

Account data and KYC documentation are retained for a minimum of five years following account closure, as required by anti-money laundering obligations. Transaction records are retained for a minimum of five years following the date of the transaction. Gaming activity logs are retained for a minimum of two years. Analytics data that has been fully anonymised is retained indefinitely for Platform improvement purposes, as it no longer constitutes personal data. When retention periods expire, personal data is securely deleted or irreversibly anonymised.

Subject to applicable law and certain limited exceptions, you hold the following rights in relation to the personal data that bbetb holds about you. To exercise any of these rights, please contact bbetb support using the email address provided in the footer of this page. We will respond to all valid rights requests within 30 calendar days of receipt, in accordance with our obligations under applicable privacy law.

bbetb will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive, in which case we reserve the right to charge a reasonable administrative fee or to decline the request, providing written reasons for our decision. Exercising a data right will not affect your ability to continue using the Platform, except where the nature of the request (for example, an erasure request) necessarily requires account closure.

bbetb reserves the right to update this Privacy Policy at any time. When we make changes, we will update the "Last updated" date at the top of this page. For significant changes that materially affect how we process your personal data or the rights you hold, bbetb will make reasonable efforts to notify registered players via their registered mobile number or in-Platform notification prior to the changes taking effect.

Your continued use of the Platform after any update to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure. Historical versions of this Privacy Policy are available on request from bbetb support.